![]() ![]() ![]() Understands company processes, follows procedures and completes systems entry and paperwork accurately.Handles equipment challenges and changes in a timely and professional manner.Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.Understands and fosters the hotel/client relationship.Monitors events and checks in on customers throughout the day.Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.Maintains a positive relationship with all clients through effective communication.Strives to exceed the expectations and needs of internal and external customers. ![]() Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.This position reports to an Operations Manager, Operations Director or Director, Event Technology. A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. ![]()
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